One team context
Connect activity to the people doing the work, with permissions built for real teams.
FRAMEWERKContact us COMING SOON Early conversations are open
THE ALL-IN-ONE SHOPIFY BUSINESS SUITE
Your website.
Your app stack.
One platform.
Framewerk will replace the patchwork behind your Shopify business with one connected suite: your customer-facing website, operational apps, IP phone, email and communications—all streamlined under one monthly subscription. Launching soon.
BUILT FROM REAL EXPERIENCEBuilt by a Shopify business owner who uses Shopify every day.
ONE CONNECTED SYSTEM
Too many apps?Too many tabs?Too many subscriptions?
Framewerk was built for you.
00 / THE IDEA
Replace the stack.
Run the operation.
Framewerk brings your Shopify website, apps, IP phone, email, customer communications and daily workflows into one connected system. Your team gets one workspace, one shared context and one clear operational history.
FRAMEWERK CORE
One foundation.
Every app.
Instead of losing track of subscription costs, chasing bugs and disconnected logins, Framewerk makes the website, communications and operational apps work as one suite.
Accountable by default
Important actions leave a clear, user-attributed trail your team can trust.
Make it yours
Shape navigation and terminology around the way your operation actually works.
Built to expand
Start with the apps you need today. Add new capabilities without rebuilding your workflow.
02 / APPS
Purpose-built apps.
Working as one.
Each app goes deep on a real operational job. Together, they create a commerce system that fits around your business.
Comms
Bring customer conversations, email, SMS and phone calls together in one connected team workspace.
- Unified inbox↗
- Email and SMS↗
- Phone calls↗
Stock
Connect purchasing, receiving, suppliers and stock control across the operation.
- Purchase orders↗
- Stocktakes↗
- Replenishment↗
Bulk Editor
Make controlled catalogue changes across products without editing every item one by one.
- Bulk changes↗
- Catalogue workflow↗
- Change review↗
Staff
Give managers practical tools for staff records, attendance, leave and operational access.
- Staff records↗
- Time clock↗
- Attendance and leave↗
Marketing
Plan, create and coordinate customer campaigns without splitting the work across more tools.
- Email and SMS↗
- Social publishing↗
- Campaign calendar↗
Analytics
Turn activity across Framewerk into clear operational insight and useful next actions.
- Central analytics↗
- Action queues↗
- Data export↗
Mister Fitment
Turn vehicle knowledge into confident product compatibility and a better way to shop.
- Vehicle catalogue↗
- Compatibility rules↗
- Fitment enquiries↗
Website
Build and run the customer-facing Shopify website included in Framewerk, together with its selling and discovery tools.
- Complete Shopify website↗
- Framewerk theme↗
- Storefront apps↗
Mobile Shortcuts
Give staff direct device shortcuts into the Framewerk tools they use on the floor.
- Installable shortcuts↗
- Permission-aware access↗
- Fast mobile entry↗
Nine main apps, working together through Framewerk Core. Their connected features and storefront tools are detailed below.
03 / HARDWARE
Your store.
Connected.
Bring Framewerk to the counter, the picking floor and the people taking your calls. One workspace, on the devices that suit the job.
Framewerk Station
Keep sales, orders, tasks and staff messages in view with a dedicated operations display and an Admin layout. Make and receive calls directly from Station with Phone enabled.
Mobile order picking
Open pickup orders on a tablet, check item details and record picking progress where the work happens.
Mobile phone
Use Framewerk’s calling screen on an Android phone, alongside the team’s mobile workflows.
Hardware phone
Give your team a dedicated cordless handset with the Grandstream WP826.
04 / CURRENT CAPABILITIES
What Framewerk
does today.
Clear about what is available now—and what is being built next.
Framewerk Core
The shared foundation behind every Framewerk app.
- ✓Independent app architecture
- ✓Tenant and user context
- ✓Immutable audit trail
- ✓Permission-aware navigation
- ✓App entitlements
- ✓Domain events
- ✓Navigation Studio
- ✓Mobile shortcuts
- ✓Bulk Editor
- ✓Shipping controls
Mister Fitment
Vehicle compatibility and catalogue intelligence.
- ✓Knowledge Base
- ✓Vehicle catalogue
- ✓Product compatibility
- ✓Shopify metafields
- ✓Storefront vehicle selection
- ✓Catalogue projections
- ✓Quote requests
- ✓Independent settings
Web Forwarder
Focused routing for external domains and campaigns.
- ✓Domain routing
- ✓Redirect serving
- ✓Independent settings
Website
Storefront operations and richer customer experiences.
- ✓Complete Shopify website
- ✓Framewerk Shopify theme
- ✓Framewerk app blocks
- ✓Connected theme runtime
- ✓Forms
- ✓Product add-ons
- ✓Priced add-on variants
- ✓Combined listings
- ✓Raffles
- ✓Collection filters
- ✓A/B testing
- ✓Wishlist
- ✓Restock notifications
- ✓Auto Gifts
- ✓AI Chat controls
- ✓Live Chat settings
- ✓Country blocking
- ✓Currency converter
- ✓Mobile navigation
- ✓Virtual customers
- ✓Visitor APN Warning
Search
Product discovery, rules and merchandising.
- ✓Storefront search
- ✓Search analytics
- ✓No-results insights
- ✓Discovery rules
- ✓Synonyms
- ✓Search merchandising
Comms
Bring eBay, Facebook and Instagram conversations together with email, SMS, phone calls and support workflows.
- ✓eBay messages
- ✓Facebook comments
- ✓Facebook messages
- ✓Unified inbox
- ✓SMS
- ✓Phone calls
- ✓Live chat
- ✓Support tickets
- ✓Comms automations
- ✓AI-to-human hand-off
- ✓Product alerts
Marketing
Connected campaigns across customer channels.
- ✓Email campaigns
- ✓SMS campaigns
- ✓Audience management
- ✓Campaign calendar
- ✓Content workspace
- ✓Automations
- ✓Social publishing
- ✓Scheduling
Operations
The daily operational command centre for your team.
- ✓Tasks and private lists
- ✓Operational calendar
- ✓Bookings
- ✓Customer uploads
- ✓Returns
- ✓Orders
- ✓Product tools
- ✓Address book
- ✓Task automations
- ✓Catalogue editor
Inventory
Purchasing, receiving, suppliers and stock operations.
- ✓Stock levels
- ✓Replenishment
- ✓Incoming stock
- ✓Purchase orders
- ✓Stocktakes
- ✓Suppliers
- ✓Stock analytics
- ✓Import and export
- ✓Activity history
- ✓Mobile stock tools
Staff
People, attendance and controlled staff records.
- ✓Staff records
- ✓Time clock
- ✓Attendance
- ✓Breaks and leave
- ✓Hours import
- ✓Notifications
- ✓Manager-only wage visibility
- ✓Operational access
Analytics
Commerce intelligence across Framewerk apps.
- ✓Central analytics
- ✓Operational data
- ✓Customer journey drop-off
- ✓Activity history
- ✓Action queues
- ✓Data export
Customer retention
Turn customer intent and availability into action.
- ✓Persistent wishlists
- ✓Wishlist import
- ✓Demand analytics
- ✓Conversion tracking
- ✓Back-in-stock requests
- ✓Subscriber management
- ✓Restock analytics
- ✓Customer notifications
Commerce tools
Focused tools supporting the connected storefront.
- ✓Automatic gift rules
- ✓Shipping controls
- ✓Customer forms
- ✓Form submissions
- ✓AI-assisted selling
- ✓Storefront assistant training
- ✓Security centre
- ✓Global search
Framewerk has not launched commercially yet. “Launch ready” means the capability is verified and preparing for release, “Final testing” means it is built and being readied, and in-development capabilities are directional—not available for sale today.
05 / HOW IT WORKS
Start focused.
Grow connected.
- 01Choose your first appBegin with the operational problem that matters most right now.
- 02Connect your Shopify storeShopify is the commerce platform Framewerk supports today, connecting store data with the operational apps your team uses.
- 03Shape your workspaceGive the right people the right tools, language and visibility.
- 04Add as you growBring in more apps without losing context or starting over.
LAUNCHING SOON
Be there when commerce
operations connect.
Framewerk isn’t available to purchase just yet. Tell us how your store runs and we’ll keep you close to the launch.
Join launch updates →